FAQ
Shipping
Shipping is a luxury, so we’ve kept it that way. Standard shipping is free on all orders. Express shipping is $10. This is optional at the checkout.
Forstandard delivery please allow 3-5 business days. Express delivery please allow 1-2 business days to metropolitan areas. You will receive a shipping confirmation email once your order has been shipped. This email includes a tracking number so you can locate your order every step of the way. For more information please read through our Shipping and Delivery Policy
Noproblem at all! If you’re not around when the delivery arrives and a signature is required, Australia post will take it to a nearby Post Office. You will receive a notification about your missed delivery, and can organise a pick up in person.
At this current time we only ship to Australia. Keep an eye out for when we extend our shipping internationally.
Help
If you're having one of those "Nothing- is -going- my- way- days", have incorrectly entered details, or maybe you need a shoulder to lean on? Our customer service team are here to help. Just sing out hello@ninetydegree.com.au
We are here to help
If you have received an item you did not order, please contact our friendly staff at hello@ninetydegree.com.au and we will to assist you further.
Sold Out. The two words we all hate to hear. All collections have been designed and manufactured months in advance. Popular items will be restocked. Please send us message to find out estimated dates of
delivery for restocked items.
Sizing
Each brand has their own fit, some baggy and others slim. On every product page, we have added a size chart to ensure your first pick is the right pick. Please read through the size chart to find your correct size.
The Fit Tips tab is included under each product. Here it explains how to measure yourself -your body measurement (Chest, Waist, Hip). This tab also includes some handy tips related speicifically for that product.
Information Security
Ninety Degree use Shopify payments to process credit card transactions. Shopify is certified Level 1 PCI DSS compliant; this compliance refers to all online purchases on our Shopify website.